I am running Office 2007 and keep getting the"Failure calling PowerPoint to process presentation" error Alert!!

Windows users running Office 2007 (version# 12.0.4518.1014) will be unable to convert PowerPoint presentations to Elluminate Whiteboard files due to a "Failure calling PowerPoint to process presentation" error.

Due to changes by Microsoft you will need to update Office 2007 with SP1(version # 12.0.6211.1000) to regain the functionality.

Please review our Knowledge Base article for details or our support portal if you have any further questions or concerns.